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Optimising Data Reporting for Central and Eastern Sydney Primary Health Network (CESPHN)
Delivering an automated, end-to-end solution using Power BI to improve efficiency and insights.
The Opportunity
CESPHN needed to automate and optimise their data reporting process – replacing manual, error-prone workflows with a streamlined Power BI solution that could reduce manual effort, improve accuracy, and enable richer insights across primary health centres.
The Delivery
Agile Insights developed an automated end-to-end reporting solution built on Microsoft Power BI, delivered across four structured phases – Initiation, Design, Build and Run – incorporating best practice frameworks, user-friendly dashboards and advanced vendor and compliance reporting.
The Outcome
Reporting time reduced by over 80% through automation, accurate and actionable insights delivered in a user-friendly format, and CESPHN knowledge workers freed to focus on analysis rather than data wrangling – with an industry-leading Power BI reporting solution as the result.
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About CESPHN
The Central and Eastern Sydney Primary Health Network (CESPHN) is a not-for-profit organisation funded by the Commonwealth government to improve the efficiency and effectiveness of the primary health care system. As one of 31 Primary Health Networks in Australia, CESPHN is dedicated to enhancing healthcare delivery in their region.
The Challenge

CESPHN faced significant challenges in their data analysis and reporting processes:

  • Manual and time-consuming reporting processes that were difficult to maintain.
  • Resource-intensive workflows limiting the ability to focus on deeper analysis.
  • High susceptibility to errors due to manual data handling.
Client Testimonial
"The feedback on the report we were provided by CESPHN, was one of the best, as assessed against an Audit and Feedback framework developed by Monash University."
Samuel Cornell
CHAT GP Trial Coordinator, Sydney Health Literacy Lab

Our Solution

Agile Insights developed an automated solution built on Microsoft Power BI to address CESPHN’s challenges. Key components included:

Automated Reporting
Captured and automated the data collection and reporting process.
Best Practice Framework
Designed the solution to adhere to industry best practices, ensuring quality and reliability of insights.
User-Friendly Dashboards
Created intuitive dashboards and analytical reports for ease of navigation and understanding.
End-to-End Reporting
Designed an advanced reporting solution for monitoring vendor performance, tracking soil movement, and ensuring EPA compliance.
Why It Worked

Our solution to resolve the challenge was executed over a period of three months. To deliver a best-of-breed solution, we kept to a meticulous project timeline.

  • Initiation: Identified and recommended the necessary tools and technologies to streamline processes and address data gaps.
  • Design: Developed a reporting solution for comprehensive operational monitoring, with mock-ups shared for stakeholder approval.
  • Build: Delivered an MVP in the first iteration, evolving the solution as operations matured and incorporating new user stories after each release.
  • Run: Showcased app and reporting functionalities, provided user training, and resolved issues before full deployment.

The Impact

  • Reduced reporting time by over 80% through automation.
  • Provided accurate and actionable insights visualised in a user-friendly format.
  • Allowed CESPHN knowledge workers to focus more on analysis rather than data wrangling.
  • Delivered an industry-leading reporting solution built on Microsoft Power BI.

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