Price range: $2,500.00 through $5,000.00
A comprehensive workshop designed to help organisations understand and optimise Dynamics 365 Customer Engagement apps (Sales, Customer Service, Marketing, Field Service, Project Operations). Participants will learn to maximise their D365 investment, automate workflows, leverage AI-powered insights, and align CRM with business goals. Includes hands-on sessions, real-world case studies, and an online assessment leading to official certification and LinkedIn badge.
Description:
A comprehensive workshop designed to help organisations understand and optimise Dynamics 365 Customer Engagement apps (Sales, Customer Service, Marketing, Field Service, Project Operations). Participants will learn to maximise their D365 investment, automate workflows, leverage AI-powered insights, and align CRM with business goals. Includes hands-on sessions, real-world case studies, and an online assessment leading to official certification and LinkedIn badge.
| Length | 0.5-3 days |
|---|---|
| Target Audience | Business & IT Leaders, CRM Administrators, Sales & Marketing Teams |
| Location | Online |
| Session Length | Half day, Full day |
