Mastering Dynamics 365 Customer Insights (Data & Journeys) Module

Price range: $2,500.00 through $5,000.00

A comprehensive workshop designed to help organisations unlock the full potential of Dynamics 365 Customer Insights. Participants will learn to unify customer data for a 360-degree view, build AI-driven customer segments, optimise customer journeys, leverage predictive analytics, automate lead management, and enhance email & event marketing. Includes hands-on sessions, real-world scenarios, and an online assessment leading to official certification and LinkedIn badge.

SKU: CXA03 Category:

Additional information

Session Length

Half day, Full day

Length

0.5-3 days

Target Audience

Marketing Managers & Teams, Sales & Business Development Leaders, CRM Administrators & Data Analysts, Customer Experience Professionals